Processing time, shipping and shipping costs

PROCESSING TIME, SHIPPING AND SHIPPING COSTS

We try to process all orders as soon as possible. Ready-to-wear pieces can be sent immediately,  normally within the same day of receiving your order or the following business day.
For made-to-order pieces the production time may take between 2 and 4 weeks.

 

Shipping Costs (incl. VAT) and Delivery Times
You will find the shipping cost and estimated delivery time for your country in the list below.

Germany
(delivery time 1-3 business days) 5,00 €

Europe
(delivery time 3-8 business days) 14,00 €

Shipping Method
Shipping is done via DHL.

 

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs

 

Returns and Exchanges
We gladly accept returns and cancellations.
Contact us within 14 days of delivery.
Ship items back within 30 days of delivery.
Request a cancellation within 24 hours of purchase.
Custom made or personalized orders, unless they arrive damaged or defective, cannot be returned or exchanged.

 

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.